Understand your customers
Explore the Cameroonian business context. Ask better questions, recognise needs and respond with care.
SMARTBIZ RESELLER ACADEMY
Build your skills.
Grow local business.
Turn your ambition into practical know-how. Learn to introduce SmartBiz, win customer trust and help businesses in Cameroon take their next digital step.
For aspiring resellers, entrepreneurs and customer-facing teams.
- 11
- practical courses
- 51
- guided lessons
- 75/100
- default pass mark
- Your pace
- progress saved as you learn
WHY JOIN THE ACADEMY
More than product training.
A practical foundation for better customer conversations—and skills you can carry into your own business.
Build useful business skills
Connect selling and customer service with branding, digital marketing, e-commerce and online safety.
Show what you’ve learned
Pass a course assessment, download your certificate and keep your achievements in one personal learning record.
YOUR LEARNING PATHWAY
Start with the basics.
Build towards the bigger picture.
One connected pathway, from understanding SmartBiz to putting your knowledge into practice.
01 / UNDERSTAND
Know the customer. Know SmartBiz.
Start with business needs and learn to recommend a relevant solution.
- SmartBiz Foundations
- Understanding Business Needs
- SmartBiz Solutions
02 / CONNECT
Sell with confidence. Support with care.
Build trust, handle objections and guide customers through onboarding.
- Consultative Selling
- Objections & Responsible Selling
- Activation & Customer Support
03 / GROW
Bring digital business skills to life.
Go beyond the product with branding, marketing, online selling and protection.
- Branding for Small Businesses
- Digital Marketing Foundations
- E-Commerce Foundations
- Cyber Security & Kaspersky Protection
- Practical Capstone
Written lessons, practice activities and course assessments. Lesson videos appear as they are added to the academy.
A CLEAR ROUTE FORWARD
Learn. Apply. Earn your certificate.
Come back whenever you’re ready. Your learning record stays with your account.
- 01
Create your account
Register with your email and referring business code, then complete your profile and identity submission.
- 02
Work through the lessons
Read the guidance, watch available videos and practise with business scenarios.
- 03
Take the assessment
Answer multiple-choice questions. Meet the course pass mark (75/100 by default). Review and retry if needed.
- 04
Keep moving forward
Download your course certificate and unlock the next course in your pathway.
AFTER THE COURSE
Take your skills
into the real world.
Use what you learn to start better conversations, guide business owners and build your own professional confidence.
- Prepare for SmartBiz reseller and customer-facing conversations.
- Support small businesses with onboarding and digital adoption.
- Apply sales, branding and marketing skills to your own venture.
Certificates recognise course completion. Reseller appointment, employment and earnings are not guaranteed by completing the academy.
BEFORE YOU BEGIN
A few things to know.
Who is the academy for?
Aspiring SmartBiz resellers, entrepreneurs and people who help small-business customers. You can begin with the foundations and build your knowledge one course at a time.
What does the training cost?
The training fee has not yet been announced. No price or earnings promise should be assumed from registration.
What happens if I do not pass?
You can return to the lessons and retake the multiple-choice assessment. You need to meet the pass mark displayed for that course (75/100 by default) to earn its certificate and move to the next course.
Do I need another platform account?
No. You use a separate academy account with your own email address and password. Your profile, progress and certificates are linked to that account.
YOUR NEXT CHAPTER
A stronger start.
One skill at a time.
Create your academy account
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